The QCCC and NDT Benefits provide multiple resources to you and your entire family. Your mental health and well-being are just as important as your physical health. These services are completely confidential and voluntary. No one will know you have accessed them
If you, or someone you know is in crisis,
call or text 9-8-8 to contact the Suicide Crisis Hotline.
Telus Health provides immediate assistance for any work, health or life matter.
You will be directly connected with a licensed professional to help assist with any concern you may have, at no cost for all covered services. Seek help for anything from anxiety and depression, to legal services, nutrition, crisis services and so much more. Downloadable flyer: Telus EFAP
Advise you are with NDT Industry Health Benefit Plan.
To login, click ndtindustry.lifeworks.com and use the following credentials:
Username: ndt
Password: eap
Or download the Telus Health One app:
TELUS Health Virtual Care brings patient-first healthcare to you and your covered eligible dependents. You will be able to connect to the app from anywhere in Canada, whenever you need it, using encrypted text or video to address health questions and issues with friendly, knowledgeable clinicians.
The team of national clinicians can help you with a wide range of needs and concerns, including:
To activate your account, visit https://virtualcare.telushealth.com/welcome/activation and use group number 4242 and your personal coverage identifier (your Client ID Number).
S.A.R.A. provides Members and their families with a place to turn when they need help if they or one of their eligible family members is suffering from addiction.
S.A.R.A. can be accessed on a voluntary basis OR when a Member has a non-negative drug or alcohol test result in the workplace.
S.A.R.A. provides clinical assessment and treatment recommendations, which may include counselling, day programs, treatment centre referral, as well as return to work clearance.
D.A. Townley, on behalf of the Plan, will determine eligibility as well as the support available. The lifetime maximum is $15,000 per family, inclusive of all costs and will not include the cost of any applicable travel. Part of the eligibility requirements is the Member must be in good standing with their Union for the duration of the process and a Loan & Replacement Agreement must be completed and signed by the Member.
Contact the Plan Administrator, D.A. Townley at 1-800-663-1356 ext. 62084 or 62089
For more information: SARA Flyer
